Resilient AF*: Pre-Season Primer

Service Description

Tourism and hospitality work is fast, demanding, and people-focused. That means resilience isn’t optional—it’s essential. Resilient AF™ is a high-energy pre-season training designed specifically for frontline teams. This session gives staff the tools to navigate stress, regulate pressure, and show up strong in the moments that matter—before the season even begins. Through relatable examples, group dialogue, and practical exercises, teams explore the foundations of psychological resilience: self-awareness, emotional regulation, adaptability, and recovery. They’ll learn how to recognize signs of burnout early, build personal capacity, and support one another as a team. This session sets the tone for a stronger, more cohesive season—one where challenges are expected, managed, and bounced back from. It also creates a shared language around stress and self-regulation, which can be woven into team check-ins and culture touchpoints all season long.